Intel Fitness
Privacy Policy
Privacy Policy
Effective Date: July 1, 2026. This Privacy Policy is issued by JOAT TECHNOLOGY LIMITED, a company registered in Hong Kong.
Controller and contact
JOAT TECHNOLOGY LIMITED is responsible for this Privacy Policy. You can contact us at support@intel-fitness.com.
Data we collect
We may collect account email, login/session records, device and security data, optional body profile fields, country or locale, wallet and Credits activity, course and lesson activity, Plan status, support messages, and service diagnostics.
Recipe and analysis data
Recipe inputs may include goals, preferences, allergies, ingredients, calories, protein targets, budget, language, notes, and optional body profile information. Analysis uses uploaded media as temporary input for general training feedback and stores job metadata and structured results.
Payment and third-party services
Shopify handles checkout and payment processing. We receive payment confirmation and related order data needed to add Credits and support refund review. We may use hosting, storage, email, video, analytics, security, support, and AI service providers to operate the Service.
How we use data
We use data to authenticate users, operate wallet and Credits features, deliver courses, generate recipes, process analysis jobs, manage Plans, prevent abuse, provide support, improve reliability, comply with law, and protect the Service.
Legal bases for EU and UK users
Where applicable, we process personal data to perform a contract, comply with legal obligations, protect legitimate interests such as security and fraud prevention, and, where required, with your consent.
International transfers and retention
Your data may be processed in countries other than where you live. We retain personal data only as long as reasonably needed for service operation, legal, tax, accounting, security, dispute, and support purposes. Uploaded analysis media is intended to be temporary input and should not be treated as permanent storage.
Security
We use technical and organizational safeguards designed to protect personal data. No system is perfectly secure, and you should protect your email account and devices.
Your rights
Depending on your location, you may request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about certain disclosures. Identity verification may be required before we act on a request.
California notice and children
California users may have additional privacy rights under applicable law. Intel Fitness is not directed to children, and users should not submit information about minors through analysis uploads or support requests.
Cookies and changes
We use necessary cookies to operate authentication and the Service. Optional analytics or marketing cookies, if introduced, should be handled under the Cookie Policy and applicable consent rules. We may update this Privacy Policy and will post the latest version on this page.